Our temporary accommodation

At Reigate & Banstead, we are required to undertake this short tenant satisfaction survey by the Regulator of Social Housing. The purpose of this survey is to assess how well social landlords in England are doing at providing good quality homes and services.

The survey contains 14 questions which are all designed to assess landlord performance. The survey should take around 10 - 15 minutes to complete.

Participation is optional but the more participants we have, the greater our understanding is of the quality of our services and where improvement or changes can be made.

Upon completion of the survey, you can choose to enter into a prize draw for a chance to win a £50 amazon voucher.

The survey will close at 17:00pm on Friday 29 November.

Please be assured that all personal data will be kept confidential throughout this survey. Data reported back will not name you, any member of your household, your personal circumstances or any aspect of your personal data in any way the data reported is based solely on whether or not you are satisfied under the prescribed conditions below. 

This survey includes optional questions inviting you to provide your post code, contact number or email address. No other personal identifiable data will be collected. Data will only be held while we undertake this work. Data will not be shared with a third party. If you have any queries about how the council uses personal data, please read our privacy notice or contact our data protection officer on data.protection@reigate-banstead.gov.uk.

Survey

If you are a Reigate & Banstead tenant please click here to access the survey.

If you are a Wheatley Court tenant please click here to access the survey.