Planning appeals

If you are dissatisfied with the service you have received, please tell us, and we may be able to put it right.

You can submit a formal complaint via our complaints procedure webpage, details are also available from the Town Hall.

The Council’s complaint procedure is not designed to review the merits of decisions that were properly taken (e.g. to refuse planning permission) and does not prejudice your right to complain through the Local Government & Social Care Ombudsman website.

There is a different procedure for complaints about councillors. If you feel that a Councillor has failed to follow the Code of Conduct and wish to make a complaint, you will need to complete the online Councillor complaints form.