Vehicle licensing

This 7 stage process is intended for renewing Private Hire Vehicles. If your vehicle is not currently licensed with us, you must use the new application form. 

To renew your licence you will need a code that looks similar to this e.g. NJT0LWMV0K890 (no code is required for an Interim Check). This code will have been sent by email at least four weeks before your vehicle licence expires. If you have not received this by email, or you have not provided us with an email address please call the licensing team on 01737 276 672 and we will provide you with a code.

Stage 1) Read and understand our policy, conditions and regulations covering vehicle licensing

Information on vehicle standards, including age limits for vehicles, fees etc is available on the licensing webpages. We strongly advise all customers to read and understand the information relevant to the application before proceeding to renew a licence.

Note: Please refer to the conditions in the Council policy for relicensing vehicles over 7 years old.

Stage 2) Check you have the required information, documents and means of making payment before starting your application

You will need the code, vehicle registration and insurance document to complete the application form. Payment must be made online using a credit or debit card (make sure you have the permission of the cardholder).

Stage 3) Apply to renew a Private Hire Vehicle Licence and sending us the required documents

You will make your online application and payment to us via a webform hosted by a company called Idox.

Please see our Guide to Making a Application Guidance Document.

To make your application click on the green button below

Private Hire Vehicle Licence Renewal Application

After you have completed the application form, you must send  a scanned copy of the insurance document to licensing@reigate-banstead.gov.uk with the word RENEW and your car registration in the subject title.

Stage 4) Receipt of confirmation email regarding documents submitted

On receipt of your documents, we will email you to tell you which documents are incomplete/missing or alternatively that everything is satisfactory, and you may proceed to stage 5.

Stage 5) Book and Pay for an appointment at our depot

This stage should only be started once you have received a confirmation email that your documents have been satisfactorily submitted. The email will contain a licence reference number which you can quote in your booking. If you attempt to have your vehicle inspected whilst any information is outstanding, we WILL NOT plate your vehicle and you will have to make a further appointment to return.

Book and Pay for a Depot Appointment

Make a note of the date and time of the appointment in your diary

Stage 6) Attend your appointment at our depot

The vehicle will be checked and tested at Earlswood Depot, Horley Rd, Redhill RH1 6PN. 

Important Information Depot Vehicle Appointments

You must ensure that the vehicle has a valid MOT at all times. Please note that you WILL NOT be issued with an MOT certificate at the renewal inspection.

Important Information Depot Vehicle Appointments

Instructions to depot visitors

• Arrive in plenty of time for your appointment. If you miss the start time your appointment will  be cancelled, you will not be entitled to a refund and will need to rebook and pay for another appointment.
• Park you vehicle on site in the marked MOT bay.
• Announce your arrival to the officers in the MOT reception area and wait there.
• Do not wander around the site or workshop.
• Be advised there is no access to toilet facilities or tea, coffee, water.

The vehicle must be in immaculate condition inside and out and must have:

• A spare wheel securely fixed inside the vehicle (space savers are OK). Run flat tyres/foam/air pump are NOT accepted. 
• A fire extinguisher Note: 1 kg dry powder.
• A first aid kit.
• At least one 'No smoking' sticker.

If any of those items are missing, or the vehicle does not meet the required standard, it will NOT BE LICENSED. A fee will be applied if you need to make another appointment to attend a further inspection.

Stage 7) Become licensed

Following the successful completion of your vehicle checks your vehicle will be relicensed and plated at our Depot.